What is Service Fee

To help operate the Spare Staff platform, including our customer support and credit card processing, we charge a service fee when hirer releases payment to poster for a roster that has been completed by the employee.

The poster will receive a payout which equals to the roster amount minus service fee.

This fee is currently 5% for most Posters.

VAT charges on service fees

Spare Staff is registered to pay local taxes. The service fee will include these VAT charges in line with local laws and regulations. VAT is also known as GST in Australia.