2. Who is responsible for your information
|Location of User
||Spare Staff Pty Ltd
3. What information do we collect about you?
Across the Sites we collect information:
- you choose to provide to us through our Sites, e.g. contact details, resume details, location data;
- through your activity on our Sites, e.g. information from your device and actions taken on the Sites, searches you run or jobs you click on;
- when you apply to jobs, use screener or assessment questions or automated phone screening, or log in from third party sites; and
- where you use chargeable services or are an Employer providing necessary Employer information, e.g., for verification purposes.
4. Why do we collect this information?
We collect and use your information in order to help Job Seekers find jobs, to help Employers find candidates, and to provide and improve our services to you. To summarize, we use your Personal Data, where applicable, to:
- create your account and send you Job Alerts or other promotional materials;
- give you relevant search results and job recommendations;
- facilitate communication as part of the job search, application and interview process;
- make your resume available to third parties, depending on your privacy settings (e.g. listed or unlisted resume listing);
- match Job Seekers with Employer Job Listings;
- prevent fraud, spam and other potentially fraudulent or illegal activities;
- facilitate payment, in connection with chargeable services;
- carry out automated processing in order to provide many of our services;
- enhance and optimize our services and security for Job Seekers and Employers by data sharing with our affiliates;
- improve our services, maintain product quality and protect users; and
- aggregate and share with third parties content posted on Spare Staff intended to be publicly available.
5. Who is this information shared with?
Your information is shared with:
- Spare Staff affiliates;
- Employers and Job Seekers (e.g., if a Job Seeker decides to apply for a job);
- third-party service providers who help us with our operations, e.g. for data storage or fraud detection.
6. How long do we store your information?
7. What are your rights with respect to your Personal Data?
8. Contacting us
You may contact Spare Staff at 185 Enmore Rd, Enmore NSW 2042, Australia or online at our Contact Us page.
To contact our data protection officer please email support @ spare staff.com.au (remove spaces when sending email).
1.1 The Spare Staff Entities Responsible for Your Information
This section determines which Spare Staff entity acts as the controller or processor of your Personal Data.
– Spare Staff as Controller
– Spare Staff as Processor
1.2 Some Important Definitions
The Sites are made available for use by individuals searching for employment openings, or services or information related to their personal employment or job search (“Job Seekers” or “Posters”). Where applicable, the Sites may also be made available to individuals and/or organizations seeking information related to hiring or human resources or seeking to make available information regarding employment openings (“Job Listings” or “Job Ads”), on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties (“Employers” or “Hirers”).
Spare Staff allows Job Seekers to include a number of different application materials to Employers when they apply to a job. These can be found in the Profile section of your Spare Staff account, and include materials such as your resume, your assessment results and your answers to screener questions (“Spare Staff Profile”). When referring solely to your resume information, whether a Spare Staff resume or a resume that you upload yourself, this will be referred to simply as “resume”.
If you applied to a Job Listing, please consult the Job Listing for additional information applicable to you. Current and former Spare Staff employees should contact their human resources coordinators for applicable policies.
If Spare Staff is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then Spare Staff will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law.
2. Information Collected
You provide different types of information in order for Spare Staff to provide our Sites’ services, products and features to you.
2.1 Information You Provide to Spare Staff
– From Your Account
We collect data from you when you create an account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, upload or build a resume, update your job preferences, upload content, or otherwise actively send us data on our Sites. This may include, but is not limited to, your username, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, achievements, career goals, professional certification or license numbers, messages you send to users, your desired work schedule or salary and other job preferences, and any other data included in your account, Spare Staff Profile, answers to screener questions submitted to Spare Staff or to Employers through Spare Staff, and answers you give to any questionnaires on our Site or sent to you. All of this information may be associated with your Spare Staff account.
You may provide your specific location data when you provide it yourself on the Spare Staff Apps (as defined in the Spare Staff Terms of Service Introduction) to help you find more relevant Job Listings. Spare Staff seeks your consent at the time of such provision, and such processing will only be performed where consent is secured. Some location data the Spare Staff Apps collect is linked to your account (for example, “coarse” location data collected by an iOS app). Other location data the Spare Staff Apps collect is not linked to your account (for example, “precise” location data collected by an iOS app) but is still used by Spare Staff.
If you create a Spare Staff account, Spare Staff may also create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as username, email address, or zip code. For example, while using a mobile device to access Spare Staff, Spare Staff may provide a Job Seeker with relevant Job Listings that are located within the same zip code as where this activity is taking place.
– Through Your Activity on the Sites
In addition, as part of the standard and necessary operation of the Sites, Spare Staff may collect, analyze, process, store, and record in real-time and analyze any and all of your activity on, interaction with, and communications on or through the Sites, including, but not limited to, by collecting, analyzing, processing, storing, and recording the areas of the Sites you visit (such as specific URLs), whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through our Sites, and when and for how long each such activity occurred. This also may include Spare Staff collecting, analyzing, processing, storing, and recording information from and about your computer or mobile device and your actions taken on the Sites, including, but not limited to, Your Resume, your searches, the titles of jobs you search, click on or apply to, where those jobs are located, your salary interest or experience, the general salary range or experience level of the jobs you view (where indicated), the Job Listings you apply to, the date, time and type of your activity on the Sites such as how often you update Your Resume or look for jobs, session activity, browser type, operating system, type of device, mobile device advertising identifier, MAC address, IP address, and any of your other behavior or actions on, interaction with, or communications with or through the Sites. The Site cannot work as Spare Staff intends it to work unless Spare Staff undertakes such activities. If you do not want your actions to be collected, processed, analyzed, or recorded this way, do not use the Site.
For Employers, this may also include actions taken with regard to a Job Listing or to Job Seeker’s resume or application, such as pausing or closing a Job Listing, opening, viewing or responding to a resume or application, or making a decision with regard to a resume, application or Job Listing.
– Through Your Activity on Spare Staff Hire
Employers may be contacted to take advantage of our Spare Staff Hire service, in which case you may provide Spare Staff with additional information about hiring needs. This allows Spare Staff to determine whether or not our Hire product is suitable for an Employer’s needs. When Job Seekers apply for a job recommended to them by Spare Staff Hire, Spare Staff facilitates certain aspects of the recruitment process including, for example, negotiations between the Job Seeker and the Employer, as applicable. As such, we collect and process any information submitted to Spare Staff through this process, including but not limited to any queries a Job Seeker may have about the job or interview, information about progression through the recruitment process and information relating to salary.
– When Providing Employer Information
If you are an Employer, we may request that you provide certain information in order to verify your account. This information may include, but may not be limited to, your Australian Business Number, Business Registration information, or a utility bill, the name and email address of an Employer representative. This information will be used for internal purposes only, subject to any request by law enforcement or a court order.
– When Using Chargeable Services
In connection with chargeable services, we will also collect payment information (e.g., the last four digits of credit, debit, or other payment card numbers and related verification information). Please note that Spare Staff only has access to the last four digits of credit, debit, or other payment card numbers, and does not store full card numbers or related card security codes.
– When Updating Information Provided to Spare Staff
When you share information with Spare Staff, or update information previously provided to Spare Staff, including preferences such as making your resume on Spare Staff or information shared in the “About Me” section of your profile “public” or “private,” it may take us a few days to reflect these changes on the Sites. From the time you make these changes to the time we reflect them on our Sites, new data may not appear and previously provided data may continue to show. As a result, information you no longer choose to share publicly on our Site may continue to be visible in our Resume Search product and elsewhere on our Sites to Employers and other users.
2.2 Information Collected When You Apply for Jobs or Access Spare Staff from Some Third-Party Websites
– When You Log In or Use Spare Staff from Some Third-Party Websites
You may also create an account or log in to your Spare Staff account using third-party websites including, but not limited to, Facebook or Google. If you do not already have a Spare Staff account but log in to Spare Staff using your Facebook or Google account, this creates a Spare Staff account using the same email address used in your Facebook or Google account. If you agree to provide this information to Spare Staff, Facebook or Google will authenticate you and redirect you to Spare Staff. Please note, when you log in to Spare Staff using your Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a Facebook or Google user.
By accessing Spare Staff through your Facebook or Google account, you understand that Facebook or Google will share certain data detailed in the above paragraph for the purposes of authentication to permit you to access Spare Staff in a secure manner. If you no longer wish to share data with Spare Staff from your Facebook or Google account, you will need to adjust your Facebook or Google account settings. Information passed from Facebook or Google to Spare Staff will be considered Spare Staff account information for purposes of your use of Spare Staff.
You have the ability to disable the connection between your Facebook or Google account and your Spare Staff account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with Spare Staff, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Spare Staff. This information will be used to provide services to you, including populating your Spare Staff Profile on Spare Staff. The shared information will remain associated with your Spare Staff Profile until you modify or delete it.
– Spare Staff for Chrome and Our Mobile Software
Spare Staff may also collect information about third-party websites you visit through our mobile software or while using Spare Staff for Chrome. This could include information about Job Listings, notes or application statuses that you submit, save, or update, or data regarding how you engage with websites or other actions you take on such websites, including URLs of websites you visit. We may also suggest information from your Spare Staff Profile to include in applications you submit on third-party sites and see whether you make changes to these suggestions but not the changes themselves. We do this in order to allow a Job Seeker to keep a record of particular Job Listings of interest, to detect a job application on a third-party site to give a Job Seeker the option to auto-fill parts of the form using Spare Staff Resume, or to confirm an application. Spare Staff for Chrome also allows Spare Staff to learn about what types of jobs and Spare Staff product features are of interest to you, so that we can provide you with improved Job Listing searches, Job Listing recommendations and product features.
– When You Apply to Jobs on Some Third-Party Websites
– When You Interact with Sponsored Jobs
Spare Staff provides Employers with tools which help them manage, track and optimize the performance of their advertising across a multitude of job advertising sites and platforms in real-time (“Sponsored Jobs”). When you click on a Job Listing powered by Sponsored Jobs, and when you start and complete a job application generated by Sponsored Jobs on an Employer’s website or a website operated by an Employer’s applicant tracking system, Spare Staff may collect certain information about you and any actions taken by you during your visit using automated means, such as cookies and web beacons. The information collected includes, for example, information about your device, Job Listings viewed/clicked, job applications started and completed, referring URLs and dates and times of site visits.
– When you Communicate with Spare Staff through Third-Party Websites
You may also have the ability to interact with Spare Staff through third-party messaging services, apps and websites, such as Facebook Messenger and WhatsApp. When you interact with Spare Staff through these third-party services, apps, and websites, you acknowledge that your use of such services may be subject to additional terms provided by the third parties that operate them, and that such third parties may have access to your communications with Spare Staff, including application data you submit to Spare Staff while you are on such platforms.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH ALL THIRD-PARTY SERVICES, APPS, WEBSITES, AND OTHER PLATFORMS (SUCH AS THOSE FROM FACEBOOK, OR GOOGLE, AND WHATSAPP) OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH THIRD-PARTY OPERATORS OF THOSE PLATFORMS.
2.3 Any Other Personal Data Spare Staff May Receive from Third Parties
2.4 Storage of Your Information
Spare Staff stores your Personal Data until it is no longer necessary to provide our services or until you ask us to delete your Personal Data. As one example, if an Employer deletes a job application in their candidate dashboard on Spare Staff, Spare Staff may delete information associated with that application. As another example, after an application has been delivered to an Employer, Spare Staff may retain a copy of that application for a limited time and then delete the copy. We are also required to retain certain information in order to comply with local laws.
2.5 What Personal Data is Required
Personal Data may be required in order to provide particular Spare Staff services or features to you. If Personal Data is required, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.
2.6 The Legal Basis on Which Spare Staff Collects Your Personal Data
Spare Staff collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved.
– Performance of a Contract
Some of the Personal Data processed by Spare Staff is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where Spare Staff sends a Job Seeker’s application to an Employer.
– Legitimate Interest
A second ground relied upon by Spare Staff for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by Spare Staff or an Employer. Examples of such legitimate interests will include where Spare Staff sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, where such processing is strictly necessary for fraud detection and prevention, or where we share your Personal Data with Spare Staff affiliates as detailed in section 4.14 below. Spare Staff will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.
– Compliance with a Legal Obligation
A third ground relied upon for certain types of processing is that it is necessary in order to allow Spare Staff to comply with a legal obligation. An example of this would be where Spare Staff is required to retain business records for fixed periods of time in order to comply with local legal requirements.
3. Limitations of Use
3.1 Where a Job Seeker Wants to Close a Job Seeker Account
When a Job Seeker closes an account, the Job Seeker will no longer have access to any of the data we make available under that account, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, Job Alerts, Spare Staff Profile, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data from a previous account will not become available to the Job Seeker again. Please also note that closing your Job Seeker account may result in you losing access to some of our products and the ability to utilize the “log in with Spare Staff” feature found on certain third-party sites.
Spare Staff reserves the right to keep any materials in a closed account as necessary to preserve and protect its rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from the Spare Staff systems, although it will not be readily available under the Job Seeker’s original account. Spare Staff will begin to process that instruction within 24 hours of the Job Seeker initiating the process. Spare Staff will complete the operation within 40 days.
3.2 Where an Employer Wants to Disable an Employer Account
3.3 Where a Job Seeker Wants to Delete a Job Application
If a Job Seeker wants to delete a job application performed on the Sites, they are advised to contact the prospective Employer directly to request deletion of their application. Job seeker applications and materials submitted through the Sites, including through Spare Staff Apply, may be controlled by the Employer. We may direct you to that Employer for Personal Data deletion requests where that Personal Data is held by that Employer.
3.4 Where the Employer Contact Details Provided to Spare Staff Are Incorrect
Spare Staff depends on the Employer or the Employer’s agent to provide Spare Staff with the correct destination for all applications. In the event that the electronic destination provided to Spare Staff is incorrect, your application materials will not be sent to the intended recipient of the application. Spare Staff has no liability for such applications. If you do not wish to send your application materials in this manner, you should send them directly to the Employer.
3.5 Minimum Age of our Users
The Sites are not for use by anyone under the age of 16. However if local laws provide for an alternative minimum age for the provision of the Sites’ services to you, then that shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian or responsible adult.
We adopt a range of measures to try to ensure that we do not accept individuals who do not meet the minimum age and any other applicable age requirements.
4. Purposes, Uses and Disclosures of Information
- provide our services, products and features to you, to help Job Seekers find jobs and Employers find candidates;
- to measure and improve those services, products and features; and
- to protect our users and provide them with customer support.
More detail on these purposes, uses and disclosures of your information is set out below.
4.1 Creating an Account, Sending You Job Alerts and Other Promotional Materials
If and to the extent permitted by applicable law, Spare Staff may use the information you provide to us, such as your contact information and information about your activity on our Sites, to (i) create an account for you; (ii) send you Job Alerts and Job Feed emails; (iii) send you invitations to additional roles, where you can apply, interview, or take additional action such as confirming your interest, and; (iv) send you information about the Sites, including by displaying our promotional materials to you on third-party platforms. Spare Staff may use third-party partners to perform these activities on Spare Staff’s behalf.
A Job Alert is an email that you sign up for containing Job Listings in response to a search query you have run. A company alert is one type of Job Alert which contains Job Listings and other information you have requested regarding a company. Job Alerts may also include jobs that are recommended for you, Spare Staff Targeted Ads, companies you may be interested in following, or other actions you may want to take on the Sites. The frequency of Job Alerts may be adjusted by Spare Staff on the Sites.
An Invitation delivered by Spare Staff is a notice sent to you inviting you to take action on a Job Listing that may be relevant to you, which you may receive via email, notification, or push notification depending on your preferences. Spare Staff may invite you to apply, interview, confirm your interest, or take other actions based on your previous job search and application history on Spare Staff, and any information, including Personal Data, you upload to the Site. Spare Staff may also send Invitations on behalf of Employers who determine your resume to be a relevant match for their Job Listing. If you agree to share your resume from an Affiliate site with Spare Staff, Spare Staff may send you an Invitation to take action on a Job Listing hosted on the Affiliate’s site. If your resume is public on Spare Staff, employers may send you an Invitation to apply, interview, or confirm your interest, when they post relevant Job Listings.
– Employer Accounts
In the Employer account settings, we offer users the ability to invite other users to link their Spare Staff Employer accounts, and in doing so, assign invited users specific roles that provide varying levels of access to information, including candidate Personal Data, contained in the account of the user who initiated the invite. If you are an Employer and you invite other Spare Staff users to link their accounts to yours, you agree that such linked users may have access to any and all information in your account. Depending on the roles assigned to a particular linked user, this may include, but not be limited to, resume contacts, application materials and statuses, communications with applicants, any action taken by a you or another user linked to the account and when you took that action, and billing information within the account.
If you accept another user’s invitation to link your Employer account to their Employer account, you acknowledge that any and all information about your activity in your Employer account, including without limitation the actions you take and when you take them, will be visible to all linked users. Linked users will not be able to see your activity, such as your job searches, applications or preferences or your Spare Staff Profile information, in your Job Seeker account.
You may visit your account settings at any time to unlink your account. The administrator assigned to an Employer account may also unlink any user from that Employer account at any time, and may be notified if your linked account is used to login from too many devices.
4.2 Giving You Relevant Search Results and Recommended Jobs
In order to optimize our services, products and features for you, we may use your previous search and browsing history (e.g. the jobs you click on), or application materials and answers to screener questions, to identify you, determine relevant search results and reach out to you about jobs you may be interested in. We may also use your Spare Staff Profile data to tailor your experience on the Sites and to display content according to your preferences. We may return different results for the same search query and have full discretion with respect to the Job Listings we present in response to any particular search. In the event that you have applied to a job that is being serviced by Spare Staff services, Spare Staff may invite you to consider additional roles, where you can apply, interview, confirm your interest, or take other actions related to a Job Listing.
4.3 Your Contact Information
When you give the Sites contact information (such as your name and email address) and other forms of Personal and Non-Personal Data, you agree that we may utilize this information for the purposes outlined in sections 4, 5 and 9, to the extent applicable by law. In particular, you agree that we may, as part of our services to you, communicate with you, or initiate communication with you on behalf of a third party, through your account or through other means such as email, telephone (including mobile phone), text message or postal mail. This includes communication through the use of contact information that you may provide to us or that we may otherwise obtain from third-party resources. We may also analyze our users’ contact information in the aggregate to better understand our users and improve our products and services.
4.4 Your Resume Information
By creating a public resume through the Site or uploading a file resume on the Site, you are requesting and authorizing Spare Staff to make available your resume to third parties, such as Employers, that Spare Staff believes may have an interest in your resume. If you do not want Spare Staff to make available your resume to third parties or if you do not want Employers to contact you, set your resume to Unlisted, as detailed below.
If you have a Spare Staff account, you agree that Spare Staff may associate your resume data with information you provide on the Site in the “Profile” section of your account.
– Unlisted Resumes
Unlisted resumes are not visible to any Employers or Job Seekers on Spare Staff.
– Public Resumes
Public resumes may be available to anyone accessing our Site. This includes users of Spare Staff’s Resume Search product, Employers whose Company Page you may be following, and anyone with access to the URL associated with your public resume, such as search engines and other third parties that may crawl our Site. We offer you this visibility to help you find a job.
When your resume is public on our Site, you authorize Spare Staff to share the contents of your resume, including your name and any other Personal Data that you may include in it, publicly on the Site.
Spare Staff may also offer you the ability to include additional information in your Spare Staff Profile about your desired job preferences, such as your desired job schedule and salary, your willingness to relocate, licenses, certifications, skills, and other information you choose to include about your job search. We use this information to help you find a job. Our Resume Search product allows Employers to find great candidates by searching public resumes. By posting a public resume, you authorize Spare Staff to make the entirety of Your Resume available to any user who searches for you on our Sites, to associate your desired job preferences with Your Resume and share this information with Employers who search for resumes on our Sites, to share Your Resume with Employers who post Job Listings that may be a relevant match, and to allow employers to see if you were recently active on the Sites, your readiness to work, and your available contact methods. For example, Employers using Spare Staff’s Resume Search product are able to search for candidates based upon the information in Your Resume and any of your desired job preferences associated with it. As another example, Employers may invite Job Seekers with public resumes to take action on their Job Listings when the resume is relevant to their hiring needs. If you do not want Spare Staff to share this information with Employers, you can remove it from Your Resume and Spare Staff Profile, or change your Resume status to Unlisted.
If you upload a file as your resume, you authorize Spare Staff to extract the contents of this file and share them on our Site, including within our Resume Search product.
We may remove your name and contact information from your public resume in certain instances, such as for users of our Resume Search product without a subscription. Employers who have subscribed to our Resume Search product will be able to see your name and any other contents of your public resume, except that we reserve the right to remove your contact information (such as your email and telephone number) until you express interest in an Employer. In either case, Employers may still contact you through our Site using our Messaging Service. You also authorize Spare Staff to share any file you upload as a public resume on our Site with Employers where you express interest in them by applying to a job or responding positively to an invitation to apply.
Spare Staff expressly prohibits all scraping of its Site, although some third parties may use our Site in violation of these terms to obtain your public resume information.
Please note that Resume Search has not launched in all markets. If you are located in a market where Resume Search has not yet launched, setting your resume to public may make it available to anyone who visits the associated URL but it may not be searchable on our Site. Resumes set to public in markets where Resume Search is not yet available may become searchable upon our launch of Resume Search in that market.
Spare Staff may also provide browser extensions and other tools to help Employers better interact with Job Seekers and their resume information, including tools that allow Employers to download your resume information and enhance and transfer it to third parties engaged to process information on their behalf, such as applicant tracking systems and other recruitment management tools. Employers are solely responsible for complying with all applicable laws that relate to their use of information obtained from Spare Staff and other sources, including any obligations Employers may have to restrict how others interact with resume information downloaded from our Site. Employers are also responsible for the activities of any third-party service provider they engage to facilitate their sourcing activities through the Spare Staff Resume Search Program, such as an Applicant Tracking System.
– Changing Your Resume listing status
When you place Your Resume on Spare Staff, it will be set to public by default. You may adjust this at any point by editing your Resume listing status on Spare Staff. Where you adjust Your Resume from public (Listed) to Unlisted, Spare Staff does not warrant how often third-party search engines will update their caches, which may continue to contain your resume information. Additionally, Employers who have saved your resume while it was public may continue to have access to your resume even after you have adjusted it to unlisted.
Changes made to your resume listing status may take a few days to complete, during which time a resume set to public, for example, may remain visible to Employers and other users searching on Spare Staff.
If you do not want Spare Staff to make your Spare Staff Profile available to third parties or if you do not want Employers to contact you, set your resume to unlisted in your resume listing status or remove your resume.
4.5 Matching Job Seekers With Employers
If you have a Spare Staff Profile, you agree that we may contact you or suggest you or your public resume to Employers that might be interested in a person who matches your activity on Spare Staff.
4.6 Optimizing Job Campaigns
4.7 Sending Messages on Spare Staff
Spare Staff provides two-way message services to the users of our Spare Staff products, including, but not limited to: Spare Staff Resume, Spare Staff Apply, Post a Job, Spare Staff Chat, and other electronic communication services whether in the form of phone, text, video or audio. By utilizing any of our message services, you acknowledge that you are asking Spare Staff to send these messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials. Spare Staff may provide read receipts to the sender of a message indicating that the recipient has viewed the message. Spare Staff may also separately inform the sender and recipient of a message whether the sender or recipient recently has been active on the Site.
4.8 Sending You Reminders About Employer Appointments
Spare Staff may offer you the opportunity to receive a message or phone call from Spare Staff when an Employer: has scheduled an interview or event with you, seeks to contact you based on your public resume, or has responded to your application via Spare Staff’s email relay. In such an event you will enter your phone number on the Spare Staff consent form. By entering your phone number you are representing and confirming it is your number and you have the right to accept messages and phone calls at the number. You also consent to receive messages and phone calls at said number, which will be sent to you by Spare Staff’s third-party service provider. To unsubscribe to text messages, reply to the text with STOP or contact the Help Center. To unsubscribe to phone calls you should follow the instructions provided to you during the phone call. Replying STOP in response to a Spare Staff SMS alert or unsubscribing during a phone call will unsubscribe you from all Spare Staff SMS and call alerts. In order to unsubscribe from those products, you must respond STOP within the specific text flows of those products.
4.9 Preventing Fraud and Spam
We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as spam or fraud. However, such detection methods are not perfect and false positives may occur. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users.
– Preventing Fraud and Spam in Messages
Spare Staff reserves the right to verify and confirm the identity of any party associated with an email relay. This includes but is not limited to verifying that the email address on a Job Listing is associated with the Employer whose Job Listing it is.
4.10 Facilitating Payment
If you provide credit, debit or other payment card and related details to us in order to make a payment, we will use such information only for the purpose of processing the payment (e.g., the last four digits of credit card numbers and related verification information). Any credit, debit, or other payment card and related billing and payment information that you provide to us may be shared with companies who work on our behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment and servicing your account.
4.11 Automated Processing of Your Personal Data
In order to optimize the performance of the Sites, we perform automated processing of Personal Data evaluating specific aspects relating to a user. We use this automated processing to analyze and predict a user’s preferences and interests. Where we perform this processing, we do so either on the basis of user consent or performance of a contract, whereby such processing is necessary for us to provide our services to Job Seekers and Employers.
4.12 Sharing Your Information with Our Affiliates
Information shared by you with Spare Staff may be shared with an affiliated entity to provide you with services, to improve the Sites and optimize functionality on the Sites, and other purposes as described in this Policy. In particular, such sharing strengthens our ability to help Job Seekers find jobs and Employers find great candidates. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites.
For the purposes of this Policy, “Affiliates” means any entity that directly or indirectly, controls, is controlled by, or is under common control of or with an Spare Staff entity, now or in the future. “Control” for these purposes means having a majority of shares or the right and ability to direct management.
– Improved Services
Data sharing with affiliates provides Job Seekers with more personalized and improved content, performance, features and services. For example, Spare Staff and its affiliates use your previous search and browsing history (e.g. the jobs you click on), IP address, or Spare Staff Profile information, to determine relevant search results, send Job Alerts and Invitations, display and moderate career insights, such as company reviews, Job Listing salary data, interview tips and more. Such sharing is also performed to facilitate improved data analysis, testing, research, and service improvement.
This sharing also allows Employers to have better insight into the performance of their Job Listings. For example, we may share data related to user clicks on their Job Listings which in turn allows Employers to understand the extent to which they are attracting candidates. By providing Employers with the information they need to better utilize our platform, they can provide stronger Job Listings.
– More Employers, More Job Listings and More Job Seekers
Such data sharing allows Job Seekers to access an even broader database of Job Listings and Employers, and for Employers to access more Job Seekers. For example, Spare Staff can show you Job Listings that have been posted on our Affiliates’ websites or a Job Seeker from an Affiliate can be recommended as a candidate for an Affiliate’s Job Listing. Spare Staff and its Affiliates also share Employer data (such as account information and behavioral data) to provide a better experience to those Employers.
Spare Staff may process billing information on behalf of Affiliates. If you are using a chargeable service, Spare Staff and its Affiliates may share billing information solely for the purposes of checking credit, effecting payment, and servicing your account.
– Better Security for Users
Such data sharing allows Spare Staff and our affiliates to process your Personal Data for the purpose of improving user security and internal operations, troubleshooting, and detecting and preventing fraud and spam.
4.13 Transfers of Information to Employers
Employer account holders agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.
4.14 Transfers of Information to Job Seekers
Spare Staff sends certain Employer-related information to Job Seekers. This includes publishing Job Ads, Company Pages, and salary information on the Sites and publishing Job Listings on third-party websites. Spare Staff may also provide information to Job Seekers about an Employer’s activity and responsiveness on the Sites in order to help Job Seekers evaluate employment opportunities. This may include the Employer representative’s name, the Employer’s city/state location, whether the Employer has taken or has chosen not to take an action with regard to the Job Seeker’s resume or application such as opening, viewing, responding to, shortlisting, selecting for interview, selecting for offer, selecting to be hired, or making a decision in regard to it, whether the Employer has engaged with other Job Seekers or viewed other Job Seekers’ resumes, and whether the Employer has taken an action in regard to a Job Listing such as pausing or closing it. As an Employer, when you use the Sites (for example by posting a Job Listing or contacting a Job Seeker through the Spare Staff Resume Program) you agree that Spare Staff may provide this information to Job Seekers.
4.17 Transfers of Information to Service Providers
– Improving our Services
– Maintaining Quality and Protecting Users
Spare Staff may transfer your Personal Data in limited situations to certain third-party vendors that assist Spare Staff with protecting our users and maintaining the quality of our services, products and features provided to those users.
– Facilitating Payments
Spare Staff may also share any credit, debit, or other payment card and related billing and payment information that you provide to Spare Staff with companies who work on Spare Staff’s behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to Spare Staff and servicing your account.
– Installing or Using an Spare Staff App
In order to provide you with certain services and support ad attribution, limited user data may be shared with certain service providers when you install, download or use a Spare Staff App. This may include your IP address or other unique identifier, and event data related to the installation of the Spare Staff App.
This may be done for a variety of purposes, including facilitating user login through third-party accounts. It may also assist us to understand and optimize our users’ complete customer journey by helping us: (i) understand how users arrive to the Sites; (ii) better measure the performance of our ads; and (iii) understand where a user has accessed the Sites through different devices.
Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.
– Verifying Professional Certifications and Licenses
We may also share certain professional certification or license numbers that you provide to Spare Staff with the issuing entity or organization in order to verify the certification or license is valid. We only perform this verification at your request when, for example, you add certain certifications or licenses to your Spare Staff Profile.
4.18 Transfers of Publicly Available Information
When users post content on the Sites in a manner that is intended to make that content publicly available and searchable by individuals, Spare Staff reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Spare Staff may share that Job Listing or information contained within that Job Listing with third parties, at Spare Staff’s discretion and subject to agreement with such third parties. Spare Staff also reserves the right to share information aggregated from public sources in this capacity.
5. Additional Uses and Disclosures of Non-Personal Data
Spare Staff seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Data under Spare Staff’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive.
– Do Not Track Requests
8. Links to Third-Party Sites
The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.
Spare Staff IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THIRD PARTIES. THIS INCLUDES BUT IS NOT LIMITED TO THE COLLECTION, USE AND DISCLOSURE OF INFORMATION BY:
- OUR AFFILIATES
- THIRD-PARTY SERVICE PROVIDERS
- EMPLOYERS (INCLUDING EMPLOYERS WHO PROVIDE A COMPANY PAGE)
- THIRD-PARTY SOCIAL MEDIA PLATFORMS
- THE MAKER OF YOUR DEVICE OR OPERATING SYSTEM
- ANY LINKED THIRD-PARTY WEBSITE
YOU MAY HAVE DIRECTLY ENFORCEABLE RIGHTS AGAINST THESE THIRD PARTIES. PLEASE CONSULT THEIR SPECIFIC INDIVIDUAL PRIVACY POLICIES TO LEARN MORE.
9. Acquisitions and Other Reorganizations
10. Exercising Rights With Respect to Personal Data
As a user of the Sites, you may exercise the rights explained below. Please note, we may attempt to verify your identity through the email address or telephone number associated with your use of our Sites prior to fulfilling any such request and reserve the right to deny a request where we are unable to satisfactorily complete this process. If you authorize someone to make a request on your behalf, we may also deny your request if we are unable to verify with you that the individual making the request is authorized to act on your behalf.
If you have already submitted an application to an Employer, please contact the Employer directly to learn more about the data subject rights available to you.
If you have any queries or complaints about how we process your Personal Data we encourage you to contact us.
10.1 The Right to Rectify Your Personal Data
Users of the Sites are able to edit and update most of their Personal Data held by each Site on the Site in question. You may make a formal request to have Spare Staff rectify any inaccurate Personal Data on your behalf by sending an email to support @ Spare Staff.com.au (remove spaces when sending email) from the email address associated with your account.
10.2 The Right to Object to or Restrict the Processing of Your Personal Data
If you wish to make a formal request to object to or restrict the processing of your Personal Data, please contact us. If you are a user of Spare Staff Hire in Japan, send an email to hirejp-support @ Spare Staff.com (remove spaces when sending email) requesting the deletion of your data.
10.3 Opting Out of Marketing Messages and Withdrawing Consent
If you no longer want to receive marketing materials from us based upon your Personal Data, there are a number of options available to you.
If you wish to opt out of a particular marketing email from any Site, you may do so by clicking “unsubscribe” (or an equivalent action) where applicable. Please note that this will only opt you out of that particular marketing message.
If you wish to adjust all of your Job Alerts, you can click on “Edit this job alert” (or an equivalent action) to adjust your subscriptions. You can also access and adjust your subscriptions (for Job Alerts, recommended jobs, and other notifications) from your account dashboard (where applicable), or contact us to do so.
In addition, you may opt out of all marketing messages by sending an email to support @ Spare Staff.com.au (remove spaces when sending email). We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.
Finally, please note that we may still send other messages to you, such as administrative messages.
10.4 The Rights of Access to and Portability of Your Personal Data
Users of the Sites are able to access most of their Personal Data provided to each Site. You may make a formal request to access your Personal Data held by each Site by sending an email to support @ Spare Staff.com.au (remove spaces when sending email).
10.5 The Right to Delete Your Personal Data
Users of the Sites are able to delete most of their Personal Data held by each Site. You may make a formal request to delete your Personal Data on each Site by submitting a request online or by sending an email to support @ Spare Staff.com.au (remove spaces when sending email).
Once your request has been confirmed, each specific Site will initiate the necessary steps to fulfill your request, including the deletion of any applicable Site account. Where the deletion request relates to Personal Data that you previously requested be made public on each Site (e.g. a Job Seeker posting a public resume), we will make reasonable efforts to inform any other controllers of this request. If you have interacted with the Site in question using more than one email address, please submit a subsequent request with the additional email addresses so that we may delete this Personal Data as well.
PLEASE NOTE: by requesting the deletion of your Personal Data, you will no longer be able to use the same email address on the Site in question. This may include, but is not limited to, your ability to create an account, receive Job Alerts, or apply to job postings using this email address.
10.6 Withdrawing Consent
There are certain activities where we ask for your consent to use your Personal Data. You have the right to withdraw this consent at any time. Where you are providing location information via a mobile app, you may turn off your location services on your device at any time. For other services that rely on your consent, you can withdraw your consent via the instructions provided to you at the time you sign up for that service. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful.
10.7 Some Limitations
Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Spare Staff and only imposed to the extent permitted by applicable law.