A potential candidate for customer service representatives would obviously be great with people. They’ll usually be dealing with customers’ questions and complaints across different communication channels. This makes it important to be able to stay calm and collected while talking to angry or frustrated customers. Candidates who have proven experience with working with people and fostering meaningful relationships might be what you’re looking for when hiring for customer service representatives.

Review a candidate’s listing on Spare Staff today! Be sure to look out for their achievements and soft skills that can help them succeed as a customer service representative.